The resort itself is nice with a beautiful view, and the outdoor pool area is perfect for family photos. The staff was friendly, and the kids loved the family pizza meal at the restaurant. However, the rooms are quite dated and in need of renovations. Overall, it’s a great family-friendly place, but improvements in the room conditions would make it much better.

The beach was right there, and the view from our room was fantastic. The kids loved the playground and the mini-zoo with baby animals. The staff was friendly and the indoor pool was a great option since we visited during spring. However, the restaurant only had a buffet and we found the beds a bit uncomfortable. Overall, it was a decent place for a family getaway.

The oceanfront view was stunning, complemented by the indoor heated pool and glass-ceiling area. The property is expansive, but be prepared for the stairs if you're in a villa. Dining options were decent, with a more commercialized take on Mexican cuisine. some homemade flair would enhance the experience. Also, the location is conveniently close to fresh seafood spots.

steps away from puerto nuevo lobster and local parks

My stay here was made enjoyable by the friendly staff and the hotel's close proximity to the famous puerto nuevo lobster restaurants which are just a few steps away, as well as the beautiful Pikin Parque de Altura, perfect for relaxing walks and park views. it’s great for solo travelers like myself who want to explore with ease.

Couldn't recommend more for a weekend escape

Beautiful view, friendly staff, the rooftop pool offered stunning vistas that made relaxation truly enjoyable.

Beautiful Views, Great Hospitality

Enjoyed a fantastic stay with breathtaking ocean views. The staff's attentiveness made our wedding unforgettable, and the venue’s ambiance exceeded our expectations. A highlight was the delicious food and drinks. Pro tip, reserve a room with a balcony for stunning sunsets!

The check-in was smooth and our family loved the Junior Family Room with Patio. We enjoyed relaxing by the outdoor pool and the hot tub was a nice touch after a long day. One thing to note is that we had to wait a bit for towels, but overall, it was a fantastic stay! 😃

Staying here for a family getaway was enjoyable overall. The pools were fantastic, especially the indoor heated one, which was perfect for relaxing after a day of exploring. We loved the family-friendly atmosphere with parks and activities that kept the kids entertained. However, there were some maintenance issues, like worn-out facilities and limited kitchen supplies, which could be improved.

The view from the room was stunning, but the pool seating was insufficient.

The location of Puerto Nuevo Hotel & Villas is perfect, just a quick walk to the beach and nearby shops. The views from the room were stunning, especially watching the sunset over the ocean. The pools were well-maintained, and we had a great time relaxing by the bar. The staff were super friendly and accommodating, which really made our stay enjoyable. However, we encountered some issues with our room. it was quite dated and could use a remodeling. The air conditioning wasn't great, and we had to run the water for a while before it got hot. The restaurant's food didn't impress us as much as we hoped, and service was a bit slow when we requested items. It felt frustrating at times, but overall, the fun we had exploring the area made up for the inconveniences.

A Fun Getaway with Room for Improvement

Our beachfront villa had stunning ocean views, but it lacked modern amenities like AC and felt outdated. The staff were friendly and accommodating, especially at the bar. Enjoy the local cuisine at nearby restaurants. Bring extra fans for comfort during the hotter months and check the heating options first.

A Decent Family Getaway with Room for Improvement

We had an enjoyable two-night family vacation here, despite the few hiccups. The kids loved the pool, but it could use more lounge chairs. The room offered a nice view, though cleanliness was lacking. Consider dining out for better food options and avoid peak noise hours at the pool.

Try the breakfast buffet for an incredible variety of local dishes. it's a must-try during your stay.

Great family-friendly atmosphere!

We stayed in a Standard Double Partial Ocean View room and our kids absolutely loved the indoor pool and playground, keeping them entertained late into the night. The food was tasty, with delicious pizza and poolside tacos at reasonable prices. The hotel is located just a short walk from Puerto Nuevo, making it super convenient to explore local dining and shops. One thing that could be improved is the timing of food service, as it closed relatively early at night.

I had the best time soaking in the indoor pool—it was so warm and perfect for the kiddos! The petting zoo was a hit, and we all loved getting up close with the animals while enjoying stunning ocean views from the pool area. Plus, the pizza night was a total crowd-pleaser for the fam!

can recommend 🥰🌊